What am I actually paying for?+
A governed AI workforce and the work it performs: answering, qualifying, booking, collecting, following up, recovering missed opportunities, and reporting. Business OS is not just software access. It is the operating layer, implementation, agents, workflows, proof, and ongoing execution.
Do the AI agents act on their own?+
Only within the rules you approve. Agents are permissioned, logged, and governed. High-value, sensitive, or irreversible actions require human approval, so you stay in control while the workforce handles the repeatable work.
How do I know the work actually happened?+
Every agent action is recorded with the context, evidence, and outcome behind it, all through Mercury, the billing and proof of work for AI-agents, so you can see what was done, why it happened, and what result it produced. No black box.
Do you promise to bring me more customers?+
No. Business OS is not a lead-generation guarantee. The promise is that the operational work gets done consistently: missed calls followed up, leads qualified, bookings handled, no-shows re-engaged, invoices chased, and opportunities recovered. More revenue can follow from that consistency, but you are paying for the workforce and the work.
Do I have to replace my current tools?+
No. Business OS layers on top of the systems you already use. The audit identifies what should stay, what should integrate, what can be replaced, and what should be retired over time.
Who owns the data, payments, and customer relationship?+
You do. Your customer data, campaigns, pages, funnels, content, history, payments, and revenue remain yours. Payments run through your own processor, and you keep the direct customer relationship.
How does pricing work?+
Business OS starts with a done-for-you implementation fee to connect the business brain and launch your first agents. After that, billing is tied to the work performed, outcomes captured, and revenue recovered, with Mercury providing the evidence behind the work.
What happens during the AI Implementation Audit?+
We map your current tools, workflows, inbound demand, revenue leaks, manual bottlenecks, and agent opportunities. Then we define what the first agents should do, what systems need to connect, and what implementation should cost.
Is the audit free?+
No. The audit is paid, and credited toward implementation if you move forward within 14 days. Charging for it keeps the room serious and confirms fit before either side commits to a build.
How quickly can this go live?+
That depends on your tools, workflows, data access, and scope. Simple implementations can start with a few high-value workflows. More complex operators may need a phased rollout across departments, locations, or systems.
Is this fully autonomous AI?+
No. Business OS is governed AI execution. The workforce can act, but within defined permissions, approval rules, audit trails, and business controls. It is built to do real work without turning your operation into an unmanaged black box.
Who is this not for?+
Business OS is not for pre-revenue ideas, cheap DIY setups, or businesses looking for a generic chatbot. It is for operators with real revenue, real inbound demand, stretched teams, disconnected tools, and work that needs to happen more consistently.